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How to contact us
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Written by Support
Updated over a month ago

To contact our support team, you have two options:

  1. Chat (Recommended & Fastest): For 24x7 assistance, chat with our AI support bot by clicking the chat icon in our Help Center.

    1. Our AI support bot has access to all of our internal support resources and is typically recommended for many support requests.

  2. Email Us: You can email us at support@aidocmaker.com, which is monitored by our team.

    1. It is very important you email us using your Aidocmaker.com email in order to ensure your email is correctly received.

    2. Please note that due to high request volume, it make take us 7-14 business days to get back to you.

When requesting support via email, please:

  • Contact us from the email you used for Aidocmaker.com

  • Provide a description of the issue you're seeing

  • If it's related to your subscription, please include a copy of your receipt or last 4 digits of your payment card for verification.

  • If it's related to a software issue, screenshot(s) of the issue so that we're able to investigate

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