Visiting our showroom to buy is simple and does not require an appointment. This guide outlines what typically happens so you know what to expect before arriving.
Arrival & Check-in
Buzz the intercom at our door to access the waiting room
Check in with the receptionist at the reception window
Let us know you are buying
Present your photo ID
Receive a queue number
Wait to be called by our team
Enter the showroom when your number is called
Discussing your purchase
Meet with a consultant in a private consultation room
View, handle, and compare bullion
Ask questions and confirm your transaction details
Placing an order
Lock in your order at the current market price
Make payment using your preferred payment method
Collect your paperwork
Completing your visit
Proceed to the collection window
Collect your order from the collection window
Verify the order with our team
Secure your items
Request for a parking coupon (if applicable)
Exit the showroom