Visiting our showroom to sell is simple and does not require an appointment. This guide outlines what typically happens so you know what to expect before arriving.
Arrival & Check-in
Buzz the intercom at our door to access the waiting room
Check in at the reception window
Let us know you are selling
Present your photo ID
Receive a queue number
Wait to be called by our team
Enter the showroom when your number is called
Discussing your sale
Meet with a consultant in a private consultation room
Present the bullion you wish to sell
Ask questions and confirm your transaction details
Placing a sell order
We confirm and lock your sell price at the agreed market rate
Wait in the consultation room while consultant verifies the bullion
Receive payment via your chosen payout method (bank transfer, cash, or swap).
Collect your paperwork
Completing your visit
Request for a parking coupon (if applicable)
Exit the showroom