Arrival & Check-in
Buzz the intercom at the entrance to access the waiting room
Check in at the reception window
Let us know you are selling
Present your photo ID
Receive a queue number and wait for your turn
Enter the showroom when your number is called
Discussing your sale
Meet with a consultant in a private consultation room
Present the bullion you wish to sell
Ask questions and confirm your transaction details
Placing a sell order
We confirm and lock your sell price at the current buyback price
Wait in the consultation room while our staff verifies the bullion
Receive payment via your chosen payout method.
Collect your paperwork
Completing your visit
Request a parking coupon (if applicable)
Exit the showroom
