Skip to main content

What to expect when visiting your showroom to sell?

Arrival & Check-in

  1. Buzz the intercom at the entrance to access the waiting room

  2. Check in at the reception window

  3. Let us know you are selling

  4. Present your photo ID

  5. Receive a queue number and wait for your turn

  6. Enter the showroom when your number is called

Discussing your sale

  1. Meet with a consultant in a private consultation room

  2. Present the bullion you wish to sell

  3. Ask questions and confirm your transaction details

Placing a sell order

  1. We confirm and lock your sell price at the current buyback price

  2. Wait in the consultation room while our staff verifies the bullion

  3. Receive payment via your chosen payout method.

  4. Collect your paperwork

Completing your visit

  1. Request a parking coupon (if applicable)

  2. Exit the showroom

Did this answer your question?