Overview
We will explain the procedure for creating a property from the [Admin Console] > [Property List] > [Create Property] button.
Set up the configuration in the following order: [Property Details] → [Room Types] → [Rooms]
Details
Create a Property
Non-mandatory fields can be configured later, so you may proceed with creation even if some items are not yet decided.
Start the process by clicking [Admin Console] > [Property List] > [Add New Property].
1) Select a Property Creation Method
There are three methods available for creating a property.
Choose the appropriate creation method based on your requirements and circumstances.
◆ For properties that are not yet listed on OTAs (Airbnb/Booking.com/Expedia) ◆When no OTA channel is connected to AirHost ◆For users preparing for initial setup support | Select [new property from scratch], then click [Next]. |
◆ If you want to duplicate a property that has already been created | Select [Duplicate an existing property], then click [Next]. |
◆ If you already have a property listed on an OTA (Airbnb/Booking.com/Expedia) and have added an OTA channel to your Airhost account
| Select [Import property from OTA channel], choose the channel and property to import, then click [Next].
A channel must be created in advance. By importing available property data automatically, this process reduces manual input and simplifies setup. |
💡 For single-inventory properties (apartment type), we recommend importing from the Airbnb channel.
⚠️ For multi-inventory properties (hotel type), importing from Airbnb is not available.
Please import from Booking.com or Expedia instead.
2) Set Basic Property Information
Configure the basic information of the property.
Property Name
Set the internal management name of the property. The name set here will not be displayed to guests.
Property Type
Select based on the type of inventory. Even if the property is an apartment, if you manage two or more rooms of inventory within a single property, please select Hotel.
⚠️ The selected Property Type cannot be changed later. If you need to change it, please contact the support desk and include the property name in your request.
Property type | Conditions |
Hotel, B&Bs, and more | 2 or more rooms of inventory |
Apartment | Only one room available (e.g., entire building rental or short-term rental). |
Property Category
Please select the most appropriate category. This is not a mandatory field, so it can be skipped if not applicable.
Address / Building Name
Register the property address.
The [Display Address] is used in guest messages and automated messages to show the property address in different languages. The entered value will be inserted into the [Property Address] variable tag. The [Building Name] field is optional.
⚠️ If the property is registered with Google Business, the address will be automatically reflected.
If it is not registered with Google Business, the address may not be reflected correctly or the map pin may not be placed accurately. In that case, please set the location as close as possible to the correct position.
Currency
Select the currency used by the property from the list.
⚠️ The currency set for the property must match the currency settings on all connected OTAs.
If different currencies are used, it may cause issues such as pricing display errors or reservation import errors.
Contact Information
Enter the property’s contact details.
Contact Name |
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Phone |
|
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Check-in / Check-out Time
Please enter the property’s check-in and check-out times.
Booking Rules
Set the reservation rules for the property.
Max Booking Window
Set the period of inventory synced to OTAs (sales period from the current day onward).
Example: To sell up to 3 months from today → select 90 days
⚠️ For Airbnb, the setting under [Content Management] > [Booking Availability Period] takes priority.
Details: 【Channel】Airbnb Content Management
⚠️ For details on configurable booking availability periods per OTA, refer to:
【Channel】Configurable Booking Availability Periods by OTA
Checkin Turnover Days (Buffer Days Before/After Reservations)
This setting is used when a certain gap is required before and after each stay (commonly used in vacation rental operations).
If no gap is required, set this value to 0. When configured, blocked days will be automatically created before and after each reservation.
Prior to Check-in / After Check-out
💡 This setting is used for properties that utilize the Check-in Option and IoT smart lock integration.
Depending on your operational policy, you can configure this setting to allow flexibility in access timing. For example, if you want to allow self check-in even when guests arrive 1 hour earlier than the stated check-in time, or extend smart lock access for cases such as returning to collect forgotten items after check-out, you can define the allowable access window before and after stay times.
Example
Property check-in time: 16:00
Property check-out time: 10:00
Before check-in: 60 minutes
After check-out: 60 minutes
Result
Automated messages: Guests will be informed of the property’s check-in and check-out times
Self check-in: Available from 15:00
Smart lock: Access is allowed from 15:00 on check-in day until 11:00 on check-out day
Instruction / Signature
Set the content that will be inserted into tags used in messages and automated messages.
Item name | Tag name | Content |
Instruction | Instruction | Directions to the property, map URL, etc. |
Signature | Signature | Signature information |
For details on facility settings, please refer to the help page below:
Related Help: 【Property Settings】Property List / Property Details Menu
3) Set Room Types
Configure the Room Types. (These can be edited even after registration.) By default, a room type called “Standard Room” is already created. Please edit this as your first room type.
Click the [...] button next to the room type name, then select [Edit Room Type] to make changes.
Basic Information
Change the default [Internal Name] from “Standard Room”.
Below it, set the [Room Type Name], which is the name displayed to guests.
You can configure it in multiple languages.
Booking Settings
Booking style | Select either:
|
Room style | Select from:
＊Normally, select Regular Room. |
Check-in | Select the check-in time. ＊By default, the property’s check-in time will be applied. |
Checkout | Select the check-out time. ＊By default, the property’s check-out time will be applied. |
Room settings
Occupancy | Enter the maximum number of guests allowed (maximum occupancy). |
Bedrooms | Enter the number of bedrooms. |
Bathrooms | Enter the number of bathrooms. |
Room size | Enter the total room size in square meters (m²). |
Minimum price | Set the minimum price to be synchronized with OTAs and the Booking Engine. When managing rates, it will not be possible to set a price lower than this value. This helps prevent accidental pricing errors and underpricing. * The minimum price cannot be set below 900 JPY. |
Cleaning fee | This setting is only synchronized to the following platforms:
For other OTAs where you want to set cleaning fees separately, please configure them directly on the OTA side.
For OTAs that do not support cleaning fees (e.g. Jalan, Rakuten Travel), please include the cleaning fee in the base rate of the synchronized rate plan. |
Bed configuration
You can set the types and number of bedding available in this room type.
Photos
You can upload multiple photos for the room type.
For more details about room type settings, please refer to the help page below:
Related Help: 【Property Settings】Room Type Management
4) Add a room type
If the property has two or more room types, you need to create additional room types.
Click [Add New Room Type], enter the room type name and room numbers, then click [Add].
5) Set Rooms (Room Numbers)
Set up rooms (room numbers) linked to each created room type. By default, one room “101” is created for each room type.
Please edit this as your first room. Click the [...] button next to the room type name, then select [Edit Room Unit] to make changes.
Key Instruction URL
Set the text that will be automatically inserted when the [key] tag is used in messages or automated messages.
This can be used to provide instructions for key handover for each room (commonly used in vacation rental properties).
If you do not use this feature, no input is required.
Key Code
Set the text that will be automatically inserted when the [lock_code] tag is used in messages or automated messages.
This can also be used to provide room-specific key access instructions.
Only numbers and letters can be entered
If using IoT lock integration, or if not using this feature, no input is required
Room Manual
Set the text that will be automatically inserted when the [room_manual] tag is used in automated messages.
This is used when each room has a different manual instead of a property-wide guide. If not used, no input is required.
Is this a Composed Room?
Enable this option when managing combined inventory such as connecting rooms, and specify the included rooms.
When a booking is made for a child room, the parent room inventory is automatically closed. Likewise, when a booking is made for the parent room, all child room inventories are automatically closed.
For more details about room (room number) settings, please refer to the help page below:
Related Help: [Facility Settings] Room Type Management
6) Add Rooms
If a room type has multiple room units, click [Add Room Units in Bulk], enter the room numbers, and then add them.
Enter room numbers in the field. By pressing Enter, you can add multiple rooms in bulk.
💡 Although it is labeled as “room number,” you can enter not only numbers but also text.
Proceeding to the next step will complete the property creation process. Please continue with the detailed settings afterward.