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[POS Settings] General Explanation/Basic steps for creating a POS

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Written by Joelly See Toh
Updated this week

Overview

This section explains the features that can be configured under
[Admin Console] → [Property List] → [POS Settings].

By using the POS function, you can sell various products and services and manage reservations. Time-based reservations are also supported, allowing you to accept bookings such as dining time slots.

The Product List functions as a product master, where you register the products and services you provide. The Service List defines units of service delivery, such as shops, restaurants, or optional tours, and links the products to each service.


Detail

Basic POS Setup Steps

Product

Description

Available guides:

Products

Check-in Pro Plan Features

If the item falls under amenities, shop sales, or free distribution, please create it under [Product].

(For Pro plan users: please make use of the available functions under [Product] as needed.)

Check-in Premium Plan Features

  • If it involves restaurant reservations, gym or pool reservations, experience bookings, or time-based reservations, create a [Reservation Service] product.

  • If it involves items that guests can rent for a certain period (e.g. bicycles, ski boots, BBQ sets), create a [Rental] product.

Services

Check-in Pro Plan Features

If you created it using the Pro feature [Products], please create it from [Shop], [Room Service], or [Restaurant Menu] .

Check-in Premium Plan Features

If you created it using the [Reservation Service], please create it using the [Multi-booking Service] .

If you created it using [Rental], please create it from [Rental Service] .

POS Menu

After completing product creation and service creation (product linking), configure the POS in Custom Menu Settings and display the menu on the guest page.

Others

Under preparation Combining multiple products for sale


Product List

There are four types of products:

Product Type

Description

Examples

Physical products, available free or paid

Convenience store/shop items, restaurant menus, room service menus

Convenience store/shop items, restaurant menus, room service menus

Reservation Products

Products with specified usage time, free or paid

Reservations for gym, restaurant, activities, hourly rental bicycles

Rental Items

Physical products rented on a daily basis, free or paid

Skis, baby beds, irons, humidifiers

Product Packages

*Coming soon – Multiple products sold as a set

*Coming soon – Lunch sets, dinner courses


Service List

There are five types of services.
Each service type supports linking with the following product types:

Service Type

Description

Product Examples

Linkable Product Types

Shop

Used for selling physical products such as stores or souvenir shops

Souvenirs, bottled drinks, rice balls, sandwiches, snacks, ice cream

Physical Products, Product Packages

Multiple Reservation

Used for managing reservations and sales for single or multiple time slots

Esthetic services, optional tour desks

Reservation Product

Room Service

Used for delivering food and beverages to guest rooms

Room service menus, drinks, celebration cakes, fruit, flowers

Physical Products, Product Packages

Rental Service


Used for daily rental services during a stay

BBQ grills, baby beds, humidifiers, blankets

Rental Items

Restaurant Menu

Used for restaurant or bar menus

Curry, pizza, pasta (à la carte), lunch sets, dinner courses, drinks, desserts

Physical Products, Product Packages


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