[ overview ]
We will explain the functions that can be set in [Dashboard] → [Checkin Management].
When displayed in full screen, you can make settings while checking the display image of the guest's mobile screen on the right side of the screen.
[Details]
About the “Check-in management” page
The "Check-in Management" page provides the functions required for daily check-in and check-out operations.
A list of reservations is displayed in the center of the page, and you can search and confirm reservations that are currently available for check-in and check-out. By clicking on the reservation name link, the reservation details will be displayed on the right side of the screen. In the reservation details, you can check basic reservation information, room information, payment status, check-in status, POS purchase details, etc.
Filter which reservations are displayed
You can change which reservations are displayed by setting filter criteria.
Date Type | Check-in date Check-out date Staying Date Created date Cancellation date |
Select Date | Start date End Date |
Reservation Status | Pending Confirmed System cancelled (cancellation on the OTA side) Cancelled (Manual Cancellation) Overlapped Blocked |
Check-in Status | Advance check-in Before check-in After check-in After check-out |
Reservation site | Select the reservation site (OTA) from the drop-down menu. |
Assign Status | Assigned Unassigned |
Property name *Only when the facility selection box in the upper left is set to "All facilities" | Select the property you are managing from the drop-down menu. (You can also search by facility name or address) |
Balance Due? | Yes none |
Setting the order in which reservations are displayed (sort)
By setting "Sort," you can arrange the order, such as by check-in date or check-in status.
Search Reservations
Search by name, phone number, or room number
After selecting a date range, you can search for reservations by choosing to search by "Name," "Phone Number," or "Room Number" and entering that in the search field.
Search by Reservation ID
Switch the tab at the top of the page to "Reservation ID"
You can search for reservations by reservation number without specifying a date range, from past to future reservations.
Add a booking (Create/add a manual booking)
Click "Add New Booking" on the top right of the screen.
For detailed instructions on how to add manual reservations, please refer to the help page below.
Change the Number of Reservations Displayed
The default number of reservations displayed per page is 10.
Click "10 / page" at the bottom right of the screen and select the number of items from the pull-down menu.
You can change the number of reservations displayed. A maximum of 100 reservations can be displayed per page.
