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All CollectionsSame-Day NYC PlatformSame-day NYC: General FAQ
I have an issue submitting the order, the website shows an error message
I have an issue submitting the order, the website shows an error message
Isa Carbonell avatar
Written by Isa Carbonell
Updated over a week ago

We apologize for the inconvenience! Please try the following steps:

  1. Open a private browser window, this can help avoid issues caused by cached data:

    Google Chrome’s incognito window.

  2. Log out and clear your browser’s cache:

    Clear browser cache in Google Chrome.

  3. As a last step, try logging in once more and placing the order. If the issue persists, please email us at info@airpals.co, or send us a message through our live chat. Our team will be happy to help!

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