We are open to receiving orders through our platform 24/7. Feel free to submit your order at any time.
Our regular operating hours are Monday to Friday from 9 am to 6 pm. If you require a pick-up or delivery outside of those hours, no worries, just let us know in advance and we will try to accommodate it, even during the weekends.
Our customer service team is available from 9 am to 6 pm EST. The last order can be received before 6 pm.
The best way to reach us is through our live chat or via email at info@airpals.co
Weekend Service: Please submit your weekend order with prior notice over email or live chat, at least one day in advance so we can make the necessary arrangements and accommodate it.
Holidays and Special Events: We are happy to accommodate orders outside of our regular hours during holidays or for special events. During busy seasons, such as Christmas, we operate daily with extended hours to meet your needs.