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What information do I need to submit an order?

Isa Carbonell avatar
Written by Isa Carbonell
Updated today

Just a few details! You would need the complete pick-up and drop-off addresses, along with the company name, floor/apartment/suite number, and the recipient's and sender's name and phone number.
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Don't forget to provide detailed information about the package or item you are shipping. The more information we have, the better service we can provide. (service entrance, mailroom, doorman, etc.)
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Before placing your order, you will need to log into your Airpals account or create one on our platform (NYC - Miami). Once logged in, you can track your order's progress right from the dashboard.

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