Do you provide a COI?
No, we do not provide Certificates of Insurance for small orders. Due to the administrative processes and verification involved, we only issue COIs for large van or box truck orders, that are booked with prior notice.
How much prior notice is required to request a COI for a van or box truck order?
We require at least 5 days of prior notice to process and provide a Certificate of Insurance. This timeframe allows us to ensure all details are correct and that the necessary documentation is in place.
For more information regarding van or box truck orders check our article on large orders and our terms and conditions page here.
How do I request a COI for a van or box truck order?
To request a COI for a van or box truck order, please contact our customer service via chat or email at info@airpals.co with the details of your order and your insurance requirements.
Please provide the specifics of your building's COI requirements, along with your name or company's name, your unit's address, and the order date. Plus the pdf template.
Make sure to do this at least 5 days before the scheduled order.
What is a Certificate of Insurance (COI)?
A Certificate of Insurance (COI) is a document that provides evidence of insurance coverage. It details the types and limits of insurance held by the insured party.