Events

Advertise events and sell event tickets on your website

Clare Wade avatar
Written by Clare Wade
Updated over a week ago

In Airsquare, an event is any planned public occasion that you want to advertise on your website. With Airsquare, you can also sell event tickets online. Examples of events are seminars, music gigs, conferences, talks, shows, meetings, workshops etc.

An event could happen once in a single location or it could have multiple sessions that could be held at different times and/or locations.

If you are planning to add lots of events you may want to create some sort of system to organise them. We recommend adding categories, types and tags for the events, before you start adding the events.

How do I add an event?

To add a single event without multiple sessions:

  1. Go to Commerce > Events > Events.

  2. Click the Add button in the top right.

  3. Select No under Does the event have multiple sessions.

  4. Click the Next button.

  5. Enter a Title.

  6. Optionally, enter a Code.

  7. Optionally, select a Type.

  8. Select a Start date.

  9. Select an End date.

  10. Select a Timezone.

  11. Optionally, enter a Venue name and Venue address details.

  12. Optionally enter a Longitude and Latitude for the Google Map marker location.

  13. Select whether to Collect attendee details.

  14. Select whether to Collect attendee organisations.

  15. Select whether to Email tickets to customer.

  16. Optionally, enter a Maximum tickets available.

  17. Optionally, enter a Low ticket threshold.

  18. Optionally, enter Ticket information.

  19. Optionally, tick/untick Categories.

  20. Optionally, tick/untick Tags.

  21. Click the Add button.

To add an event with multiple sessions:

  1. Go to Commerce > Events > Events.

  2. Click the Add button in the top right.

  3. Select Yes under Does the event have multiple sessions.

  4. Select whether the sessions have different venues.

  5. Select whether the sessions have different dates/times.

  6. Click the Next button.

  7. Enter a Title.

  8. Optionally, enter a Code.

  9. Optionally, select a Type.

  10. Select a Start date.*

  11. Select an End date.*

  12. Select a Timezone.*

  13. Optionally, enter a Venue name and Venue address details.**

  14. Optionally enter a Longitude and Latitude for the Google Map marker location.**

  15. Select whether to Collect attendee details.

  16. Select whether to Collect attendee organisations.

  17. Select whether to Email tickets to customer.

  18. Optionally, enter Ticket information.

  19. Optionally, tick/untick Categories.

  20. Optionally, tick/untick Tags.

  21. Click the Add button.

* only available if you selected No for sessions have different dates/times.

** only available if you selected No for sessions have different venues.

How do I edit an event?

Once you have added an event, there are two sets of details that can be edited. The general event details which are the details you set when adding the event and the Website Listing details which are a range of options related to how your event is displayed on your website.

To edit the general event details:

  1. Go to Commerce > Events > Events.

  2. Find the event you are looking for and click the View button.

  3. Click the Edit button in the top right.

  4. Update the event details.

  5. Click the Update button.

To edit the Website listing details:

  1. Go to Commerce > Events > Events.

  2. Find the event you are looking for and click the View button.

  3. Click the Website listing tab under the event title.

  4. Click the Edit button to the right of the Website listing heading.

  5. Update the event website listing details.

  6. Click the Update button.

How do I delete an event?

Deleting an event also deletes any ticket, ticket types and sessions that are related to an event.

  1. Go to Commerce > Events > Events.

  2. Find the event you are looking for and click the Delete button.

  3. Tick I understand under Do you understand the consequences?.

  4. Click the Delete button to confirm.

How do I display events?

Events are only displayed on your website's Events page when their website status is set to published and their published date has been reached.

We automatically create an Events page for you when you sign up for an Airsquare website that automatically displays events. If you have deleted this page initially, you'll need to create a new Events page, see How do I add a page?

How do I publish or un-publish an event?

  1. Go to Commerce > Events > Events.

  2. Find the event you are looking for and click the View button.

  3. Click the Website listing tab under the event title.

  4. Click the Edit button to the right of the Website listing heading.

  5. Select a Publish date.

  6. Select Publish under Website status

  7. Click the Update button.

How do I add Images to an event?

See, Event images for information on adding, editing and deleting event images and logos.

How do I sell tickets for an event?

In order to sell tickets for events, you first need some event ticket types. See, Event ticket types for information on adding, editing and deleting event ticket types.

How do I add comments to an event?

See, Event comments for information on adding, editing and deleting event comments.

How do I add sessions to an event?

See, Event sessions for information on adding, editing and deleting event sessions.

How do I share an event on social media?

Once you've published your event, you'll want to tell the world:

In the admin area

  1. Log out of Airsquare.

  2. Open the event on your website.

  3. At the bottom of the event detail page, you can click a link to share on Facebook, Twitter or LinkedIn.

  4. This will then redirect you to the corresponding social media site, with the correct link/content preloaded, so that you can easily share the event.

How do I find an event?

In the admin area

If you have many events, it may become difficult to find the one you are looking for. We have included two features to speed up the process, a Filter and a Search. Filters can be applied to reduce the number of events that are displayed, such as Category, Tag, Type and Website status. Search terms can be applied to reduce the number of events that are displayed, you can search by Title, Code and Keywords.

To filter the events:

  1. Go to Commerce > Events > Events.

  2. Click the Filter button in the top right.

  3. Select the Filters you would like to apply.

  4. Click the Update button.

To search the events:

  1. Go to Commerce > Events > Events

  2. Use the search box to add a Title, Code or Keyword.

  3. Click the Search button.

How do I preview an event before publishing?

In the admin area

If you want to see what an event will look like, before publishing, you can preview it first:

  1. Go to Commerce > Events.

  2. Click on Events in the left hand menu.

  3. Click on the event to edit.

  4. Click the Preview button in the top right

  5. This will open the event so you can see what it will look like.

How do I publish/un-publish multiple events?

In the admin area

  1. Go to Commerce > Events > Events.

  2. Tick the checkboxes next to the events you want to pubblish/un-publish.

  3. Click the drop-down menu below the event list.

  4. Select Publish or Unpublish.

  5. Click the Go button.

How do I delete multiple events at a time?

In the admin area

  1. Go to Commerce > Events > Events.

  2. Tick the checkboxes next to the events you want to delete.

  3. Click the drop-down menu below the event list.

  4. Select Delete.

  5. Click the Go button.

  6. Click the Delete button to confirm.

How do I duplicate an event?

If you have multiple events that share the same information then duplicating events can be a valuable timesaver. Duplicating an event creates a new event with the same information as the event that it was duplicated from, but without any tickets.

In the admin area

  1. Go Commerce > Events > Events.

  2. Find the event you want to duplicate and click the View button in the Options column.

  3. Select Duplicate from the More drop-down menu in the top right.

  4. Enter a Title.

  5. Enter a URL name.

  6. Optionally, enter a Code.

  7. Click the Duplicate button.

By default, the website status of a duplicated event is set to Unpublished, after making any changes set the website status to Published.

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