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How do I contact support

Instructions on how to connect with the customer success team with your questions and feedback.

Updated this week

Our team is available Monday to Friday (except public holidays)

There are different ways to get in touch with us. The easiest way is to use the chat widget.

For traceability reasons and optimal support, please note that support is available exclusively through email and chat.

Things to have ready:
- serial number of your device
- copy of proof of purchase

💬 Chat

You can chat with us by clicking on the chat widget located on every page of Airthings.com.

Note: this is not a live chat.

You will be able to talk to our virtual agent and/or one of our team members.

You will be able to leave your message with your email address and we will get back to you as soon as possible

📱Airthings app

In your Airthings app, select "Settings" on the bottom right corner and then select "Contact" under the Support section.

💌 Email

SUPPORT

You can send a regular email to support@airthings.com.

COMMERCIAL SALES / AFFILIATE PROGRAM
For commercial sales inquiries or questions in regards to our affiliate program send us an email by clicking below. 


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