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How to set up your SMTP?

Are you sending proposals to your client directly from AK Dash? You'll want to set up your email so that replies are sent back to you.

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Written by AK Dash

What is SMTP?

SMTP stands for Simple Mail Transfer Protocol, which is the standard set of rules used to send and relay emails across the internet

SMTP Setup for Google

Google has set a new security protocol for apps.

  1. Go to: https://myaccount.google.com/apppasswords

  2. Google will ask you to verify your login.

  3. You will be redirected to the App passwords page.

  • If you are not routed to the App passwords page, go to your Google Account page and click Security.

  • Make sure 2-Step verification is turned ON, and follow the instructions.

  • Once done, click on Passkeys and Security keys.

  • Click on Create Passkey, and proceed as instructed

4. Enter the App name AK DASH and click Create.

5. A generic password will be generated.

6. Copy and paste the password, save it somewhere, and label it in case you need to re-enter the password in Google.

7. Go back to the AK DASH Company Profile section, re-enter your user email, app passcode, and 'From Email', and save.

  • Note: Make sure your username and From Email are the same.

8. Once saved, the current SMTP connection status should show "Connected".

Once connected, you can now send pavement assessments and proposals directly from your AK DASH. The 'From email' should reflect the emails sent to your company email instead of 'noreply@akdash.com'.

Create a Google 3rd-Party App Password (for Apple Mail, Calendar, etc.)

Prerequisites:

  • You must have 2-Step Verification turned on for your Google Account.

  • This option only appears if 2FA is enabled.

Steps (on iPhone, iPad, or Mac)

  1. Go to your Google Account security page

2. Enable 2-Step Verification (if not already)

  • Under “How you sign in to Google,” → click 2-Step Verification and complete setup.

3. Access the App Passwords page

  • After enabling 2-Step Verification, return to Security settings.

  • Scroll down to App passwords (it will now be visible).

4. Generate an App Password

  • Click App passwords.

  • Re-enter your Google Account password.

  • Under Select app, choose the app you need (e.g., Mail).

  • Under Select device, choose your iPhone, iPad, or Mac.

  • Tap Generate.

5. Copy the 16-digit password

  • Google will display a 16-character app password.

  • Copy it (no spaces).

SMTP setup for Outlook 365

Accounts with active 2FA ( Two-Step Verification)

Go to Administrator> Business Management > Company Profile > Connect Personal Email > Connect Outlook 365 > Log in using Microsoft account login credentials > A pop-up message will ask if you allow a 3rd party app to connect > Click Allow

AK DASH will show Connected.

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