To receive funding, Income Support requires that you login to Thrive 2-3 times a week, use the services provided in your Welcome Package, and the additional tools and resources within the platform. Your mandatory Action Plan will be outlined to you during your initial onboarding session with the Client Services Team.
If you have any questions about funding or the employment support program, please contact the phone number/email you were provided at the time of your Thrive intake in the Welcome email sent by the Ministry.
Northeast | 780.815.4058 | |
Northwest | 780.833.4208 | |
Edmonton | 780.415.4900 and select option 5 | |
Central |
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Calgary | 403.297.8977 | |
South | Lethbridge 403.388.1943 Medicine Hat 403.529.3758 |
Note that the locations listed above represent the service hubs for the Ministry’s Digital Employment Services Pilot and don't impact your access to service.
For Thrive program clarity or further information, job seekers can reach out to albertasupport@thrivemycareer.com