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Why didn't I receive funding this month?

Learn what steps to take if you were not provided with funding from Income Support.

Updated over 3 weeks ago

The Government of Alberta handles all income assistance-related matters.

For questions regarding funding or your participation in the employment support program, please contact the phone number/email you were provided at the time of your Thrive intake in the Welcome Email sent by the Ministry.

(Note that the locations listed below represent the service hubs for the Ministry’s Digital Employment Services Pilot and don't impact your access to service).

Northeast

780.815.4058

Northwest

780.833.4208

Edmonton

780.415.4900 and select option 5

Central

Calgary

403.297.8977

South

Lethbridge 403.388.1943

Medicine Hat 403.529.3758

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