Skip to main content
All CollectionsWhat's new!
New Digital Technical Manuals In AD24
New Digital Technical Manuals In AD24

COVID was a challenge so the team stepped up!

Richard Jackson avatar
Written by Richard Jackson
Updated over 2 years ago

Having been with ADL for 25 years I have always been around the ADL parts and service manuals and have seen how much work and effort goes into creating them by a fantastic team.

But I always wondered if we could make it a digital system and something to make customer needs just that bit simpler...We have a fantastic team of people within AD24 so hello COVID, hello challenge! I mean how hard can it be...

These are just some of the challenges I set the team

  1. Online and integrated into all our systems

  2. Work in any language

  3. Customer pricing, stock checks

  4. Search by reg, chassis, fleet number, WPO and body number

  5. Body, Chassis Manuals, Drivers Guides, Vehicle Checks

  6. Show changes in manuals, supersessions, exploded drawings, and technical information.

  7. Work for new manuals and also the ability to load old PDF manuals

  8. Live chat, analytics, FAQ, alternative parts

  9. Make it look like the manuals do today but with a modern twist

  10. Be dead easy to use (I'm not that clever!)

  11. Oh and PDF for printing (forgot about that one initially)

I think this covered most of it! Well as it turned out not at all what a team and technical challenge this was! But the team created something amazing and totally new for the bus and coach industry.

So if you got this far I guess you are thinking when will we see it...Well, today!

How?

  1. Log into AD24

  2. Select account (top right) and the Tech Pubs

  3. Or use this link: Tech Pubs

Have any questions or comments, then drop us a note in the live chat. We would love to hear of any ideas you may have. Keep watching as this is just stage one!

Did this answer your question?