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❗️Troubleshooting: "Error Loading Interview" When Starting Your Zara Assessment

Arya avatar
Written by Arya
Updated this week

This usually happens due to issues with your uploaded resume file. Follow the steps below to resolve it quickly.

Re-upload the Resume File

If the format is correct but you still see the error:

  • Delete the current uploaded file.

  • Re-upload a fresh copy of your resume.

Sometimes files get corrupted during upload—re-uploading usually fixes this.

You can use free online tools like PDF Repair to fix any potential corruption before uploading again.
It’s best to keep your resume in plain text format — avoid using emojis or images.

Try to upload in a .pdf format if the above steps don't resolve the issue.

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