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❗️Troubleshooting: "Error Loading Interview" When Starting Your Zara Assessment

Arya avatar
Written by Arya
Updated over 3 weeks ago

This usually happens due to issues with your uploaded resume file. Follow the steps below to resolve it quickly.

Re-upload the Resume File

If the format is correct but you still see the error:

  • Delete the current uploaded file.

  • Re-upload a fresh copy of your resume.

Sometimes files get corrupted during upload—re-uploading usually fixes this.

You can use free online tools like PDF Repair to fix any potential corruption before uploading again.

Try to upload in a .pdf format if above steps doesn't resolve the issue.

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