Skip to main content
All CollectionsEmployeeSettings
Missing notifications on Android
Missing notifications on Android

This article is designed to assist you if you're not receiving messages on your Android device.

Updated over a month ago

This issue relates to a permission that has to be removed in your settings

Follow these steps to resolve the issue:

  1. Open Settings: Locate the "Settings" app on your phone.

  2. Find App Settings: Scroll down and select "Apps" or "Applications" from the menu.

  3. Access App Activity Settings: Look for an option labeled "Pause app activity if unused" or similar.

  4. Disable the Setting: Toggle off this option to ensure that your app remains active and can send you notifications.

After making this adjustment, you should start receiving notifications for messages without any issues πŸŽ‰

If you have any further questions or need additional assistance, feel free to reach out! πŸ‘‹

Did this answer your question?