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Shipping and Sales Information

All shipping times indicated below are approximations. While every effort is made to ship your order as soon as possible, shipping times are not guaranteed. Check your order confirmation email or the shipping carrier's website for shipment details.

After an order has been processed, the Customer Care team can no longer cancel or edit an order.

Expedited Shipping: Almond Cow is not responsible for carrier delays on expedited packages.

eBooks do not count towards the free shipping subtotal.

Sale/Promotion Policy

All sales and promotions last for 24 hours, unless specified otherwise. Sales cannot be combined with any other discounts, referrals, or subscription discounts.

This excludes special holiday sales, including our Biggest Sale of the Year.

Shipping times indicated below are approximations.

Location

Shipping Transit Time

Cost

USA

2 - 5 Days

Free shipping for orders in the contiguous with a subtotal of 60 USD or more
30 USD for orders outside the contiguous US
35 USD to P.O. Boxes
30 USD to APOs

Canada

3 - 7 Days

Free shipping for orders with a subtotal of 60 USD or more

UK

2 - 3 Days

Free shipping for orders with a subtotal of 60 USD or more

European Union

Typically 3 - 7 Days

Free shipping for orders with a subtotal of 60 USD or more

Australia/ NZ

Typically 5 - 10 Days

Shipping Costs May Vary

South America

Typically 7 - 15 Days

Shipping Costs May Vary

Taxes and Duties

Duties, taxes, and import fees for orders outside the United States are not prepaid. Customers are responsible for all import duties and taxes levied by the country where the order was shipped. These will be due at the time of or after delivery.

Almond Cow is not liable for these charges, and they will not be reimbursed or refunded by Almond Cow. If you are unsure of the charges, contact your local customs office for more information.

Order Concerns?

We take extreme care in ensuring our goods are of the highest quality. However, if you find our product is faulty or we have not delivered what you ordered, we would like to help resolve the problem.

Order is missing an item?

If you are missing any item in your order, as soon as possible, please send us your order number and the following photos:

  • All taped areas of the box the items came in

  • The shipping label

  • The items you received

  • The packing slip

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