Credit notes from alphin are regularly offset against the next invoice.
Depending on the status of the current billing cycle, it is possible that the credit will be settled with the invoice after next.
In the event that the end of the contract and the settlement of a credit note overlap, the contract agreed in the credit note will be transferred to the account deposited with us.
If you have any questions, your contact person is available via our practical chat in the alphin Business Center!