Getting Started

Add some articles to this collection

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29 articles in this collection
Written by Theodore King and Benny Johnston

I have these cards; what are they worth?

Describing how to appraise your cards on Alt
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Written by Theodore King
Updated over a week ago

Get Instant Credit on Deposits

Understanding Instant Credit how works and what rules are in place when your deposit is pending.
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Written by Theodore King
Updated over a week ago

Why do I need to send my cards to the Vault in order to sell on Alt?

Understanding why your cards need to be vaulted to use Exchange
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Written by Theodore King
Updated over a week ago

Does Alt offer investment advice?

Alt does not give investment advice but offers consultation.
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Written by Theodore King
Updated over a week ago

How do you determine the Alt value for my card?

Understanding how an Alt Value is calculated.
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Written by Theodore King
Updated over a week ago

How to outtake your vaulted items?

Understanding how to take out your items from Exchange via the Alt Platform.
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Written by Theodore King
Updated over a week ago

My bank is not supported?

Link your bank account through micro-deposits if currently not support by Plaid.
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Written by Theodore King
Updated over a week ago

Does Alt only allow U.S. customers?

Understanding the features available to you currently.
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Written by Theodore King
Updated over a week ago

Why is my bank transfer still pending?

Understanding why your bank transfer is still pending after making a deposit.
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Written by Theodore King
Updated over a week ago

How do I pay for a purchase I want to make?

How to pay for a purchase you would like to make on Exchange.
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Written by Theodore King
Updated over a week ago

What does the lock/unlock icon mean?

Understanding what the lock/unlock icon means in the portfolio manager.
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Written by Theodore King
Updated over a week ago

Trying to upload a card to the portfolio by PSA cert number, but it's not showing up?

What to do when trying to upload a card by PSA cert number, but it is not coming up in search.
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Written by Theodore King
Updated over a week ago

What are the Vault shipping and insurance fees?

Understanding the shipping and insurance associated with Vault.
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Written by Theodore King
Updated over a week ago

What does it cost to use the Portfolio feature on Alt?

Alt's portfolio feature is free for our customers.
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Written by Theodore King
Updated over a week ago

What assets can I buy or sell on Alt?

Buy or sell any PSA, BGS, SGC graded cards that are in the Vault.
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Written by Theodore King
Updated over a week ago

Alt Shipping Guidelines

The below describes Alt’s shipping guidelines, shipping insurance, service and sizing options.
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Written by Theodore King
Updated over a week ago

Can Alt Value be listed in another currency?

Alt Value is only listed in USD at this time.
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Written by Theodore King
Updated over a week ago

How can I get my cards graded through Alt?

How to get your cards graded through Alt
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Written by Benny Johnston
Updated over a week ago

How do I edit the name of the card?

Why you're not able to edit or change the name of a card.
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Written by Theodore King
Updated over a week ago

How do I mark my card as sold?

Understanding how to log a sale and mark your card as sold in your Alt portfolio manager.
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Written by Theodore King
Updated over a week ago

What if my card's cost basis varies?

What to do if your card's cost basis varies. Cost entered does not impact Alt Value.
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Written by Theodore King
Updated over a week ago

How can I view the cards I put in my collection?

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Written by Theodore King
Updated over a week ago

How can I add my collection to Alt?

Upload your collection to Alt. Add a card to your portfolio by Vault, Bulk Upload, or by yourself using the Add asset button.
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Written by Theodore King
Updated over a week ago

How is Alt Value calculated?

Understanding what Alt Value is and how it gets better over time.
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Written by Theodore King
Updated over a week ago

What cards does Alt support?

Understanding what type of cards Alt supports at this time. Sports Cards, Magic cards, etc.
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Written by Theodore King
Updated over a week ago

What to do if your card is not showing up in the search?

What to do when a card you have searched for by name or PSA/BGS certification number does not show up.
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Written by Theodore King
Updated over a week ago

Why is there a delay in Alt Value showing up for some cards?

Understanding why there are delays and * in place of an assigned Alt Value after uploading a new asset to your portfolio.
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Written by Theodore King
Updated over a week ago

Getting a large collection added to Alt

Upload your large collection to Alt. Add cards to your portfolio by Vault, or by yourself using the Add asset button.
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Written by Theodore King
Updated over a week ago

How do I share my portfolio with others?

How to share your Alt portfolio with your friends and the public.
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Written by Theodore King
Updated over a week ago