Skip to main content

I changed invoicing settings, but it's not reflected on the load

Updated over 5 months ago

Changes to invoicing settings—such as customer details, delivery methods, or required documents—are instantly reflected on loads with a 'Released' status or earlier. However, for loads in the 'Queued' status or beyond, the invoicing settings will remain as they were at the time the invoice was generated.

If you need to update the invoicing settings for a load where the invoice has already been created, please reach out to our support team for assistance. We're here to help!

Did this answer your question?