Pre-Order Manager

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61 articles in this collection
Written by Justin Tan
Pre-Order Setup

How to Change the Position of the Pre-Order Button

If your theme is Online Store 2.0 compatible, you can change your discount table position using the following method.
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Pre-Order Manager Quickstart Guide

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How to Enable Pre-Order?

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Why is the Pre-Order button not showing?

Please make sure you follow the steps listed here.
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Disable Pre-Order when Quantity Limits is reached or Schedule Date Expires

You can setup your pre-order to turn off automatically when quantity limits are reached or when the pre-order schedule date is expired.
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Enhanced Product Filters

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Default Settings and Custom Settings

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Turning On Pre-Order Badges (BETA)

Learn how to apply pre-order badges onto Pre-Order products.
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Different Pre-Order Status

Definition of different pre-order statuses
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Limit the Quantity Available for Pre-Order

You can setup the quantity limits for Pre-Order products.
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Enable Pre-Order by Countries

By default, pre-order is turned on for all countries. You can however, turn on pre-order for specific countries only.
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Buy Now Button

The Buy Now button will be automatically hidden when Pre-Order is turned on
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Scheduling Pre-Order in Advance

Learn how to schedule Pre-Order to start and end in advance
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Notifying Customers about Partial Pre-Orders

How to notify customers when part of their orders are pre-orders
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Why does the Pre-Order status shows "Stop selling policy"?

The "Continue selling when out of stock" option in the main Products page is untick.
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Applying Discounts to Pre-Order Products

You can apply discounts to Pre-Order products
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Can you provide us with API of Pre-Order Manager?

We currently do not provide our app's API for external parties.
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Pre-Order Terms and Conditions

Learn how to add a Terms and Conditions section and an optional "I Agree" checkbox on your Pre-Order items.
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Pre-Order Manager Dashboard

The dashboard is designed to display Pre-Order related information like top selling products and announcements.
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Notify Me Setup

Setting Up the Notify Me

You can notify customers by email when the products or variants are restocked or back in stock. Learn how to Setup this feature here.
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Updated over a week ago

How does the Notify Me feature work?

Notify Me email notifications will trigger automatically when the inventory an out of stock product/variant is updated to be > 0.
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Email Status

The email status notify you if an email is successfully been sent.
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Is the Notify Me feature available in other languages?

It is currently only available in English
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How long does it take for customers to receive the Notify Me email?

It will take not more than 35 minutes during peak hours for the emails to be sent to the customer's Inbox.
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Is the Notify Me feature compatible with Third Party Email Client (e.g Klaviyo, Mailchimp)?

he Notify My feature is currently in Beta version and is not compatible with any third party email client.
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Will the Notify Me stop sending email notifications for future restocks?

No, the Notify Me feature will not stop sending future notifications once the first notification is sent.
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Why is the Notify Me button not showing at my store?

Please ensure your product/variant is = 0 and Notify Me is enabled
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Carts and Checkout

Pre-Order Partial Payment

You can now collect partial payment or a deposit for your Pre-Order products before it ships.
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Can the Pre-Order Manager sends a separate email for pre-order items?

No. The Pre-Order Manager uses Shopify's default checkout notification feature which will include all checkout items into a single email.
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Updated over a week ago

Can I apply Discount Codes if there is already a Pre-Existing Pre-Order Discount in place?

No. The Discount Code generated at Shopify Admin panel cannot be used if the Pre-Order discounts are already in place.
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Updated over a week ago

Can I customize the naming convention of the "pre-order" tags?

Yes. You can customize the name of the pre-order tags at the Settings Page.
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Can the Pre-Order Manager split the order for pre-order and non pre-order items?

If pre-order item(s) is/are checkout together if non pre-order item(s), it will be considered as the same order.
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Updated over a week ago

How does the Pre-Order Manager capture payments?

Customers pay for pre-orders the same way as for usual orders with products in stock.
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Pre-Order not Showing in Slider/Ajax Carts

Therefore, please contact support to assist with the configurations if pre-order is not showing in your store's cart.
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Updated over a week ago