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My sensors are not detecting motion
My sensors are not detecting motion
Sebastien Gouin-Davis avatar
Written by Sebastien Gouin-Davis
Updated over a week ago

Issue

My motion sensors aren't working! I have to walk by about 5 lights before the motion detector picks up my movement.

Troubleshooting

It sounds as though sensor placement has not been optimized. Our high bay sensors can see a roughly 30-degree cone below them and our standard sensors can see a roughly 45-degree cone below them, but will not see motion outside of that range.

Here's what we could do about that:

1. Add more sensors to the fixtures that currently don't have them.

2. Place a sensor at the doorways to detect motion very quickly upon entering a space.

3. Relocate the lights with sensors to better capture motion upon entering.

If you need further support, send us a general inquiry or submit a ticket below.

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