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Getting Access as a Label or Distributor

This article will help labels and distributors onboard to Amazon Music for Artists.

Updated over 2 years ago

With Amazon Music for Artists, instantly know how your fans are listening to your music.

Amazon Music for Artists is available on both web and mobile. If you have not down so already, head to the Apple App or Google Play Store and download the Amazon Music for Artists app.

Once the app is open, you will be directed to sign-in using an Amazon retail account.

Important: If you do not have an Amazon retail account, you will need to create one in order to continue going through the sign-up and artist claim flow.

What’s the difference between Artist Teams, Label Teams, and Distributor Teams?

It's all about the data. We know things are always changing in the music industry so it’s important to get your team set up correctly from the start. We have a few different paths for accessing the app depending on an individual’s role type in the music industry and their relationship with Amazon Music. We do this to ensure we’re providing access to the data that each team type has the rights to, no matter how those relationships change over time.
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Any distributors or labels who have an official licensed content feed with Amazon Music likely already have an Amazon Music for Artists team established as a vendor team, and just need to be added to the existing team. Reach out to the POC handling the Amazon Music account relationship at your label for more information or contact Amazon Music directly.
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Separately, for any labels who go through a distributor to deliver their content to Amazon Music, follow up with your distributor directly for more information on how to get access to Amazon Music for Artists.

As a Distributor, how can I get team access to Amazon Music for Artists?

If your company has a direct licensing deal with Amazon Music, then it is likely that an Amazon Music for Artists distributor team was already created for your company. First, check with your coworkers, any one with admin access can add you to the team. If you still need help getting access, reach out to us using the in-app Support Tool located in User Settings. We can help.

Send us a message and let us know the name of the distribution company along with your business email and we will work with you to get you access.

As a Record Label, how can I get team access to Amazon Music for Artists?

Label teams are a bit more complex.

Generally, we recommend that the label and distributor work together to collect all the necessary inputs. Creating a label team requires the exact metadata delivered in the DDEX feeds and if these inputs are incorrect or missing then the label team will also be missing songs, albums, or artists all together.

To create a label team, we require the exact match of all [label_name strings] delivered by each distribution partner (up to five) in the DDEX delivery feed. Distributors send this feed to us daily and the combination of different attributes aggregate the artist's data licensed by the Record Label.

Instructions to download and complete request form:

  1. Download the Amazon Music for Artists - Label Team Request Template excel file, attached at the bottom of this page.

  2. Review the instructions in the excel file on the tab labeled, "INSTRUCTIONS".

    1. Keep the following details in mind when filling out the form:

      1. Only input ONE contact per new label team. Owners/ Admins can add team members through the app once approved.

      2. If the label uses multiple distributors (i.e., WW or territory specific), add each distribution partner to their own row in the spreadsheet.

      3. A label team requires all of the EXACT [label_name strings] that have been delivered to Amazon Music in the DDEX feeds from the distributor – down to any spelling, punctuation and capitalization variations.

  3. Once complete submit the form using Amazon Music for Artists.

Instructions to submit request:

  1. Open Amazon Music for Artists > click "Get started" > Sign-in

  2. Click on "User Settings" and launch the in-app Support Tool. Otherwise seen as the blue "?" icon in the bottom right-hand corner of the screen

  3. Click:

    1. "Send us a message"

    2. > "Getting access"

    3. > "Label or distributor rep"

    4. > "Create a team"

    5. > "Label team"

  4. If your form is complete and ready to submit select "Ready to submit"

  5. Attach the completed excel file by clicking on the paperclip attachment symbol

  6. Complete the request by selecting "Create ticket" this will allow you to track the progress of the submission.

Attachment icon
Amazon Music for Artists - Label Team Request Template (45).xlsx
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