Tech Support and Troubleshooting

Something not working? Check here first for our common solutions.

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24 articles in this collection
Written by Stacey Daigle and George Lippold
Device Set Up

How do I set up my device to launch Amira from ClassLink LaunchPad?

Specific guidance for Classlink districts
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Written by George Lippold
Updated over a week ago

How do I always enable the microphone?

Configure your browser settings to always allow the microphone
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Written by George Lippold
Updated over a week ago

How do I always enable the microphone on Firefox?

Configure your Firefox browser settings to always allow the microphone
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Written by George Lippold
Updated over a week ago

How do I set up a Chromebook?

Follow these 5 steps to set up Chromebooks for student and teacher access to Amira
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Written by George Lippold
Updated over a week ago

How do I set up an iPad?

Follow these 5 steps to set up student iPads
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Written by George Lippold
Updated over a week ago

How do I set up a Mac?

Follow these 3 steps to set up student Macbooks
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Written by George Lippold
Updated over a week ago

How do I set up a Windows PC?

Follow these 3 steps to set up a student Windows-based PC
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Written by George Lippold
Updated over a week ago

Which headsets are recommended?

Headsets with microphone
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Written by George Lippold
Updated over a week ago

How do I always enable the microphone on Chrome?

Configure your Chrome browser settings to always allow the microphone
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Written by George Lippold
Updated over a week ago

How do I always enable the microphone on Safari?

Configure your Safari browser settings to always enable the mic
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Written by George Lippold
Updated over a week ago

How do I always enable the microphone on Microsoft Edge?

Configure your Microsoft Edge browser settings to always allow the microphone
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Written by George Lippold
Updated over a week ago