Delivery Zones
Amouage.com ships to a selection of 63 locations. We are continuously working to add more locations to our shipping zones.
If we are currently not able to ship our products directly to your location. We are always looking to expand our capabilities, so please sign-up to our newsletter as it will be our main channel of communication for news and updates.
What are the shipping costs?
The prices of our products are displayed on our official website www.amouage.com. Simply select your location of shipment and you'll see the prices in the relevant currency at checkout.
Standard delivery is:
Location | Standard Delivery | Free Delivery |
Oman | 4 OMR | Orders above 20 OMR |
United Arab Emirates | 50 AED | Orders above 300 AED |
Saudi Arabia | 40 SAR | Orders above 300 SAR |
Bahrain | 5 BHR | Orders above 24 BHR |
Kuwait | 4 KWD | Orders above 20 KWD |
United Kingdom | 7.5 GBP |
|
Europe | 10 EUR |
|
United States | 10 USD | Orders above 270 USD |
Canada | 20 USD |
|
Rest of the World | 25 USD |
|
How long does delivery take?
We do offer Standard International Delivery on all orders shipped from Oman and Standard Ground Delivery on orders shipped from the United States.
Delivery times are subject to the acceptance and approval of your order and commence from the date of shipping. Delivery times shown below are estimated; actual delivery times will depend on the shipping address and might be delayed by local customs' control procedures.
Location | Delivery Timing | Additional Information |
Oman | 3-5 working days | Shipped with Asyad Express |
United Arab Emirates | 3-5 working days | Subject to Customs |
Saudi Arabia | 4-5 working days | We might request a proof of ID to share with customs |
Kuwait | 4-5 working days | Subject to Customs |
Bahrain | 4-5 working days | Subject to Customs |
United Kingdom | 6-10 working days | Subject to Customs |
Europe | 6-10 working days | Subject to Customs (ITALY: must fill a declaration of personal use and confirm documents with local DHL) |
Canada | 6-10 working days | Subject to Customs |
United States | 3-5 working days* | Shipped with FedEx. *For exceptional items not available in the US, we will ship from Muscat, Oman; expect delivery in up to 10 working days |
Rest of the World | 6-10 working days | Subject to Customs |
Please note the applicable Terms & Conditions will depend on the shipping destination selected.
Please, read carefully the following guidelines for shipping to specific locations:
ITALY:
Declaration: please request the Declaration Form from customerservice@amouage.com. As per Italian regulations, we will need you to fill and sign it and send it back to Amouage for the shipping to be processed. We will not be able to process your order unless the Declaration is filled and returned to us. Once the order will reach the Italian customs, you will be contacted by DHL Italy to verify the information provided in your declaration and fill additional forms. This is a standard procedure and it's mandated by the Italian Ministry of Health for orders from outside the European Union. Check regularly your emails. Failure to provide the information to DHL Italy on time will delay your shipment and, in exceptional circumstances, have DHL return the items to our warehouse.
Restrictions: Please note that due to local regulations, we are not allowed to ship to Italy more than two items of the same category in the same parcel, for a maximum of two categories per parcel(e.g. two shower gels and two perfumes). Individual 2ml samples are considered as one item. If multiple shipments will be requested by the customer, additional charges will apply.
Due to international regulations on the shipment of dangerous goods, we are currently unable to ship to Spain, Egypt, China, Chile, Israel, Mongolia, Brazil and Qatar.
For any additional information, please email us or contact us via Live Chat from Monday to Friday, 9am to 4pm GST on the website. One of our Customer Care representatives will be happy to help.
Customer Care Email: customerservice@amouage.com