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My order won't go through
My order won't go through
Written by Kate Morris
Updated over a week ago

We are sorry to hear you are having issues with placing an order on

If you are stuck on the shipment page, and can't go through to the next stage in the order process, then please check the following steps which will hopefully help you resolve this issue so that you can complete your order:

  • Check you selected the correct location you are shipping to on the location dropdown, at the top of the website:

  • When adding your shipping address, please make sure the location and URL are matching this.

  • Finally, please check here to make sure you are using a payment method that is accepted on our website to place your order.

If you still have issues with placing an order, please email us or contact us via Live Chat on the website.

Customer Care Email:

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