You can specify various reasons for problems that may arise during the repair process.
On the Monitor tab, click Monitor Settings, and then find the list of Problem Reporting Reasons.
To add a problem reporting reason
Click Add on the toolbar, in the Problem Reason dialog box, enter the appropriate text in the Problem Reason box, and then click OK.
To edit a problem reporting reason
Click Edit next to the appropriate reason, in the Problem Reason dialog box, make the changes that you want, and then click OK.
To delete a problem reporting reason
Click Delete next to the appropriate reason, and then click OK in the confirmation message.