You can associate labor skills with services, users, phases, and catalog items so that when you add services to a work order, they will automatically get to the appropriate phases and techs.
Note Labor skills are available if the Back Office application is subscribed to the appropriate feature.
Add, edit, and delete labor skills
Assign labor skills to services
Assign labor skills to users
Assign labor skills to catalog items
Assign labor skills to repair location phases
In the mobile app, when you add a labor service or a repair bundle service to work orders, you can see or select a labor skill that defines who can do the work, what the labor type is, and which phase the service belongs to.
Note If a skill is assigned to a service or a catalog item selected for this service, this skill is preselected and cannot be changed. If a service is assigned to a skill, you can assign this service only to technicians with this skill and technicians with no skills.