In this article

  • Q: I've forgotten my password and I can't login?
  • Q: How can I update my password or email?
  • Q: How can I re-activate my account?

Q: I've forgotten my password and I can't login?

A: If you have forgotten your password, or if you are having difficulties logging in to your account, please use the password reset function.

Or you can contact our customer support to help you out if you having trouble receiving the password reset email.

Q: How can I update my password or email?

A: You can update your password or email any time from inside your AMZ Tracker Account.

Please note that the email should be a real account. Because if you need to reset your password, or if we need to send any kind of updates, this is the email address we will use.

  1. Log into your account.
  2. Click on 'Account Settings' from the left side menu.
  3. Select the 'Details' tab.
  4. If necessary update the 'Email' address.
  5. Enter your 'Old Password'.
  6. Add your 'New Password'.
  7. Click 'Save Details'.

B: If you don't have access to your email, or did not receive the recovery email, contact our customer support directly for more help.

Q: How can I re-activate my account?

If you want to re-activate your account during the paid period, log in to the account and go to "Account Settings" click "click Here to Activate Your Account" to re-reactivate the account immediately. 

If you haven't use the account for some time, to re-activate the account, go to "Account Settings", Click the "Subscribe" button, choose the desired plan, click "Subscribe", fill your credit card info on the pop-up window, and click "Subscribe" again. You will be subscribed to the new plan instantly.

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