Anara billing is straightforward: you pay at the start of each billing period, upgrades are prorated, and downgrades take effect at the end of your current period. Here's how the details work.
Billing cycles
Anara offers two billing frequencies:
Monthly: Charged once per month, on the date you first subscribed.
Yearly: Charged once per year. Yearly plans cost less overall than month-to-month. See anara.com/pricing for current rates.
You can switch from monthly to yearly at any time from Settings > Billing.
When you're charged
Your payment method is charged automatically at the start of each billing period. You'll receive a receipt by email after each successful charge.
Upgrades and prorated charges
When you upgrade mid-cycle, the charge applies immediately. The amount is prorated based on how much of your current billing period remains — you only pay for the time at the new plan rate.
When you downgrade, the change takes effect at the end of your current billing period. No partial refund is issued for the remaining time on the higher plan.
Example: If you upgrade halfway through your billing month, you'll be charged roughly half the difference between the two plans' monthly rates for the remainder of that month.
Payment methods
Anara accepts credit and debit cards. To update your payment method:
Go to Settings > Billing.
Find the payment method section and click to update.
Enter your new card details and save.
Failed payments
If a payment fails, Anara will retry automatically and you'll receive an email notification. Update your payment method in Settings > Billing to resolve a failed payment.
Common questions
Why was I charged twice? This can happen if an upgrade charge and a renewal charge fell close together. Check the dates in your billing history. If something looks wrong, request a refund.
Where's my receipt? Check the email address on your Anara account. Receipts are sent automatically after each charge.
How do I cancel? See How to cancel your subscription.