Triage
Help articles for the triage product
36 articles
My dashboard
How to assign a patient request to a team or user
Special Allocation Scheme Flag
How to delete a patient request
How do I close old open requests without notifying patients?
Can the practice be notified when a patient is signposted to A&E / 999?
Do requests red/amber/green RAG score change over time?
Get started with the Anima toolbar
How to copy and paste the notes for a patient's request if you can't connect to your EHR
How to review tasks related to a patient request that has been signed off
Why can't I sign off a request?
Managing patient requests
How to manage pending requests when a patient has not responded to a message
Anima DNS, ports, protocols to whitelist
How can I see a audit log of changes made in Anima?
How to launch Anima with patients
How to select opening days & hours
How to set up GP Connect-bookable appointments: EMIS
How to set up GP Connect-bookable appointments: SystmOne (TPP)
Setting up Anima with your EHR: SystmOne (TPP)
How to set up GPAD triage appointments: EMIS
How to set up GPAD triage appointments: SystmOne (TPP)
Setting up an Anima account for your SPINE registered test patient
Setting up Anima with your EHR: EMIS
Anima Triage SOP for Admin Staff
For staff: Creating an Anima account for a dependent
How can I pause new Anima requests and what do patients see?
How do I add patient FAQs & signpost links to the Anima patient dashboard?
How to submit a request on behalf of a patient? (proxy request)
How to verify patients manually
Converting a dependant account into an individual account
Resetting/Deleting a Patient Account
Creating Care Home Accounts
How to activate a user
Why Am I Only Seeing One Role for a Staff Member in Task Assignment/ why is a role missing?
How to Deactivate a User Account