Clinics
FAQs for healthcare professionals using Anima
82 articles
For staff: I've forgotten my Anima password
How to assign a patient request to someone else
How to delete a patient request
How to download the Anima desktop program
How to invite your colleagues to Anima
How to link your Smartcard to your Anima account
User settings
I need more help using Anima
My dashboard
How to activate EMIS Partner API on your Anima desktop application
Documents: What are Custom Fields and how to use them
How do I know what is a QOF code?
How to add a date to a read code
How to add additional letter type options: SystmOne (TPP)
How to add new and existing problem codes to a document
How to add notes to a read code on a document
How to annotate a document
How to archive a document
How to add read codes to a document
How to assign a document to another team member
How to convert read codes to problem codes
How to create a task from a document
How to forward emails for Anima to process
How to identify where a read code came from
How to manually upload a document into Anima
How to merge two or more documents
How to remove a problem code from a document
How to remove a read code from a document
How to rename a document
How to rotate a document
How to split a document
Why does 'Link to original in Anima' show up in my EHR for documents saved to record?
Why do some documents come into my 'Uploaded' tab, and some in my 'Queued'/'Processed' tab?
Why aren’t emails I’m forwarding showing up in Anima documents?
What happens to the QOF register if I add a QOF code to a document?
Supported File Types
How to upload individual documents from a SystmOne backlog
Importing documents that automatically arrive in EMIS/SystmOne (MESH)
Scanning Paper Documents Into Anima
Configuring a Microsoft Teams folder for Anima Documents syncing
How to solve the error: "SystmOne Not Currently Open"
How to solve the error: "The profile you are trying to access is inactive. Please ask your practice administrator to activate it"
How to troubleshoot Smartcard login issues
How to resolve common errors around attachment folder configuration
How to check and update the version of your Anima application
How to solve the error: "Unable to find GP Connect endpoint. Please check your HSCN connection is active"
How to solve the error: "Error generating EMIS payload"