If you come across a pet with a QR tag that is not activated, it means that the owner has not completed the registration of the tag in the Animal ID system. As a result, the pet’s information and the owner’s contact details are unavailable. We understand that you want to quickly reunite the pet with its owner, so please follow these steps:
Check for a Microchip 🏥🔎
If you are unsure whether the pet is microchipped, take it to a veterinarian or a local vet center for scanning.
If the pet is microchipped, you can check the registration details here.
Contact Local Animal Services 🐾📞
Report your finding to your local animal shelter or rescue service.
They can help organize the return of the pet to its owner.
Notify Animal ID Support 💬📷
Please contact our support team and attach clear photos of the tag from both sides.
This will help us better understand the situation and provide you with further recommendations on what to do next.
We truly appreciate your care for pet and your feedback, which helps us improve our system. If you have any questions or need further assistance, please don’t hesitate to contact our support team – we’re always here to help! ☀️💕