Before you read this article, ensure that your WI-FI network has met all of the minimum requirements listed here.
If you received an unsuccessful message, follow the steps listed below:
Unpair your cooker from the Anova app (Top left icon in iOS, "More" on the bottom right section for Android) > Unpair or disconnect Precision® Cooker WI-FI.
Unplug and then re-plug in your Precision® Cooker WI-FI.
Press and hold the WI-FI icon on the Precision® Cooker WI-FI until it beeps once (approximately 4 seconds) - this will clear any existing settings and will help connect you faster. The WI-FI restarting process can take upwards of one minute to complete.
Delete the Anova app - this will clear any existing settings on your app and smooth out the connection process
Reinstall the Anova app and follow the connection process
Please revisit this link to ensure you meet the WI-FI connection requirements
If you received an unsuccessful message again, this form will help diagnose the issue blocking connection. Once diagnosed, try the steps listed above once more.
If you received an unsuccessful message once more, please contact us and we'll be happy to further assist!
Advanced Settings and Advanced Configurations
Enterprise authentication is not supported. The cooker can't join any WI-FI networks that require both a username and password.
WPA2PSK and WPAPSK authentication with AES or TKIP encryption are the recommended WI-FI network configurations.
WEP is supported, but not recommended.
Make sure your router is visible (visible SSID) in your settings.
AP Isolation - If you have this setting enabled in your router settings or WI-FI extender, you will need to have this option disabled in order to connect your Anova Precision® Cooker WI-FI. This may also be known as 'Client Isolation' or 'Guest Mode' on your router. Please refer to your router documentation to learn how to disable AP isolation.
If you do not have access to your router settings, or if you are attempting to connect through a guest, hotel or public network with AP/client isolation, you will be unable to set up your Anova Precision® Cooker WI-FI.
If you're looking for the MAC address of your device, please view the article here.