ℹ️This feature is only accessible to Admins.

If you wish to store your data with us you can take advantage of Ansarada Always™. Keep your documentation continuously updated and accessible on the platform for a fraction of the cost.

To find out more please reach out to Ansarada support!

When re opening a Room all of the data (documents, security, users, Q&A and settings) remains exactly as it was at the time of closure. Ansarada does not delete any information from the Room upon closure unless requested to do so.

Re open your Room

⚠️Good to know: To keep your data safe Ansarada will only be able to re open Rooms at the request of an Admin, Key contact or Signatory listed on file.

To re open a Room simply email Ansarada's support team at support@ansarada.com with the following information:

1. The Room name.
2. Whether the room is to be enabled immediately or on a particular date and time.
3. How long the Room is required.

Once our Support team have actioned the request, an email confirming the Room has been re enabled will be sent.

💡Tip: The Room can be accessed by logging in to your account here.

FAQs

What happens if my contract has expired?

If the Ansarada contract has expired, a new contract will need to be signed before the Room is reopened.

What happens if I still have time left on my contract?

When a room is re-enabled to continue with your existing project, we can re-open the room using the remainder of your contracted term. Note for any new projects you will need to open a new room.

Will users be notified when a room is re-opened?

Only the user who requested the room to be re-opened will be notified. Other users will not be notified. Ansarada support will also disable all users prior to the-opening the room.

Can I re-open the room with new admins?

Once Ansarada support has re-opened the room you can add in users as you wish. This must be completed by the administrators of the room.