💡 Tip: If you've used Ansarada for Rooms before, please use the same password for Board.
To reset your password, just follow these simple steps:
1. Go to Board Admin Portal and enter your Username.
2. Select Forgot Password?.
3. You will receive the authentication code via SMS or email.
💡Tip: Didn’t receive a code? Click the Resend Code button to resend the authentication code via email. Please make sure to check your junk/spam folder to see if the email is there. If you still can’t find it, ask your IT team to whitelist no-reply@board.ansarada.com.
4. Enter the authentication code and click on Confirm.
5. Select your new password and hit Next. The password requirements are listed below:
You cannot choose from one of your last five passwords.Password must not contain the user’s entire username or display name.
Passwords must contain characters from 3 of the following 4 categories:
Lowercase characters a through z
Non-alphanumeric characters: ~!@#$%^&*_-+=`|/\(){}[]:;“’<>,.?/
Numbers 0 through 9
Uppercase characters A through Z
Must be eight characters or longer
5. Ta-da! You're all set to log in to the Board Admin Portal with your new password. 🎉