All automated emails from our system - and some messages from our support team - are sent to the main contact person assigned to your account. This includes notifications such as:
Settlement summaries
Product updates and new feature releases
Alerts about integration issues
Shopper dispute notifications
You can check who is currently set as the contact person by going to Account > Information in your dashboard.
Need to update the contact person?
As a business, it's not possible to edit the contact person directly in your account. To update this, please contact our support team.
Note: Only the current contact person or a registered owner of the company can request this change.