All automated emails from our system - and some messages from our support team - are sent to the main contact person assigned to your account. This includes notifications such as:
Settlement summaries (invoices)
Product updates and new feature releases
Alerts about integration issues
Shopper dispute notifications
You can check who is currently set as the contact person by going to Account > Information in your dashboard.
Need to update the contact person?
As a business, it's not possible to edit the contact person directly in your account. To update this, please contact our support team.
Note: Only the current contact person or a registered owner of the company can request this change.