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Unlocking your account

My account has been locked due to multiple attempts. I locked my account.

Updated over 7 months ago

If you put the wrong password in too many times when attempting to login, we'll block your account to keep it safe. To unlock your account:

  1. Tap the Forgot your password button

  2. Follow the steps to create a new password.

Once you've created a new password, we'll unlock your account so you're able to login again.

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