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Verifying your identity

Updated this week

To help protect your AnyDay account and comply with new banking regulations, we need to verify you’re really you. During your setup, we’ll ask you to:

  • Take a photo of your government-issued ID

  • Take a selfie of yourself which we compare with your ID

That's it! The whole process usually takes just a couple of minutes. There’s no credit check or SIN number required for Canadian only residents. As always, we will not report any earnings to the CRA.

Acceptable ID types

  • Passport

  • PR Card

  • Citizenship Card

  • Secure Certificate of Indian Status

  • Driver’s License

  • Photo ID Card

  • NEXUS

  • Health Card (except from MB, NS, ON, PEI)

  • Equivalent Foreign ID (e.g., international passport)

Don't have one of these? Please reach out to us at verification@paidanyday.com with your name and email.

ID requirements

For us to accept your ID, it must meet these requirements:

  • Cannot be expired (check the expiry date before taking your photo)

  • Cannot be altered (no writing, stickers, or damage on the ID)

  • Must be the original document (we can't accept photocopies or screenshots)

  • Must include the front and back of the ID

  • Must be clearly legible, with no glare, shadows, reflections, or obstruction.

Manual verification

If you see any of the following screens, it means our compliance team is reviewing your information. This is often necessary if:

  • There's a small mismatch in your details that we need to verify

  • Your ID is from somewhere we don't see very often

What happens next:

  • Our team will manually review your details. Watch your email for any requests for additional information.

  • We aim to complete most reviews within 24 business hours, but it can take up to 1-3 business days for more complex cases.

I'm having trouble verifying my identity, what should I do?

First, try these quick fixes:

  • Update to the latest version of the AnyDay app

  • Make sure your ID meets all the requirements above

Still not working? Contact our support team and tell us:

  • What error message you're seeing (if any)

  • What kind of device you’re using (Apple, Android, Google, etc.)

  • If you’re using the app or web portal

  • Which step you're stuck on

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