To help protect your AnyDay account and comply with new banking regulations, we need to verify you’re really you. During your setup, we’ll ask you to:
Take a photo of your government-issued ID
Take a selfie of yourself which we compare with your ID
That's it! The whole process usually takes just a couple of minutes. There’s no credit check or SIN number required for Canadian only residents. As always, we will not report any earnings to the CRA.
Acceptable ID types
Passport
PR Card
Citizenship Card
Secure Certificate of Indian Status
Driver’s License
Photo ID Card
NEXUS
Health Card (except from MB, NS, ON, PEI)
Equivalent Foreign ID (e.g., international passport)
Don't have one of these? Please reach out to us at verification@paidanyday.com with your name and email.
ID requirements
For us to accept your ID, it must meet these requirements:
Cannot be expired (check the expiry date before taking your photo)
Cannot be altered (no writing, stickers, or damage on the ID)
Must be the original document (we can't accept photocopies or screenshots)
Must include the front and back of the ID
Must be clearly legible, with no glare, shadows, reflections, or obstruction.
Manual verification
If you see any of the following screens, it means our compliance team is reviewing your information. This is often necessary if:
There's a small mismatch in your details that we need to verify
Your ID is from somewhere we don't see very often- You may also see an error message such as "You can't be verified at this time," which typically indicates that required checks are still ongoing. These are usually resolved within 24 business hours, after which users will receive a notification.
What happens next:
Our team will manually review your details. Watch your email for any requests for additional information.
We aim to complete most reviews within 24 business hours, but it can take up to 1-3 business days for more complex cases.- If required checks are still being performed, you may encounter delays. Ensure notifications are enabled to be promptly informed when actions such as creating virtual cards are available.
I'm having trouble verifying my identity, what should I do?
First, try these quick fixes:
Update to the latest version of the AnyDay app
Make sure your ID meets all the requirements above
Ensure there is no glare or shadows on your ID photo, and it is clearly legible.
Take a selfie in a well-lit area for better accuracy.
Still not working? Contact our support team and tell us:
What error message you're seeing (if any)
What kind of device you’re using (Apple, Android, Google, etc.)
If you’re using the app or web portal
Which step you're stuck on