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Why am I seeing “AnyDay can’t be used on this device”?

Updated over a week ago

If you’re seeing this screen, it means the security settings on your phone may not meet the requirements for using AnyDay. This can happen for a few reasons:

  • Developer Mode is enabled on your device

  • Your phone may be jailbroken or rooted

  • You’re using an older version of the AnyDay app

For your safety, AnyDay won’t run if we detect that your information may be at risk.


Step 1: Update the AnyDay app

Before trying anything else, update to the latest version of AnyDay Financial from the App Store or Google Play Store.

  • Older versions may display this message incorrectly if Developer Mode is on. Updating to the latest version resolves this issue automatically.


Step 2: Turn off Developer Mode

If you still see the error after updating, try turning off Developer Mode on your device:

On Android (steps may vary by phone)

  1. Open Settings.

  2. Tap System > Developer options.

    • If you don’t see this, search “Developer options” in Settings.

  3. Toggle Developer options off.

  4. Restart your device.


Step 3: Check if your device is jailbroken or rooted

If your phone has been jailbroken or rooted, it cannot be used with AnyDay for security reasons.

  • If you’re unsure, check with your phone’s manufacturer or carrier.

  • The only way to fix this is to restore your device back to its original software.


Still need help?

If you’ve updated the app and disabled Developer Mode but still see this screen, please reach out to our support team and we’ll work with you to get you back up and running securely.

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