From January 2019, we are migrating existing live accounts from Version 1 to Version 2 of our Pitchup connection. The biggest difference in our Version 2 connection is Anytime Booking pushing up your rates and exposing the individual pitch availability (rather than just a total number to sell on any given date by pitch type). Campsites will be contacted by us individually to them through the migration to Version 2.
Before you get started...
100% allocation will work for campsites who are selling 100% of their pitches to Pitchup.com. This is where Anytime Booking will amend your allocations within your Pitchup.com dashboard every time you take direct bookings through your website or over the telephone. For example, if you have 50 pitches setup on your Anytime Booking account and you’ve set your allocation on Pitchup.com to be the same figure, every new booking from either side will reduce down by one. If you set your allocation on Pitchup.com to be 10, but on Anytime Booking you have 50, the moment you take a direct booking, Anytime will override whatever allocation you have set with the actual number of pitches you have to sell.
Self Allocation will work for campsites who only want to give a small proportion of their pitches to Pitchup.com and Anytime will not send Pitchup.com the total number of pitches left on your account to sell – instead a zero message is sent when you run out of pitches completely. If you are self allocating, please make sure you monitor your allocations on Pitchup.com on a regular basis to avoid any overselling during busy periods as Anytime will not automatically reduce your allocation down.
The benefits of using this integration
The integration is designed to save you time! You can enjoy the benefits of selling your pitches through Pitchup.com and when you receive the booking confirmation emails from Pitchup.com, you won’t have the task of manually placing all that information into your Anytime Booking account as well – this will do it all for you.
Please note: Your prices on Pitchup.com must match the prices on the Anytime Booking system if you want to use the API link.
How to Sync your Pitchup.com account with Anytime Booking
1. Log in to your Pitchup.com account
Once you are logged in, click on the 'Me' icon on the top right hand corner of the website. Then click on My Details.
Towards the bottom of the page, you'll see an API key box.
For this connection you are using the Pitchup Version 1 Connection. Copy and paste the bottom API key into anytime booking.
2. Now log into your Anytime Booking account
Once you’ve logged into your Anytime Booking account, click on Tools > Third Party API’s > Pitchup.com Portal Site.
Copy and paste the API Key into the box and click Apply.
If you are using Pitchup’s PayUp scheme, please tick the ‘Turn On PayUp’ tick box. All PayUp payments will update any further payments records within your bookings every day around 15:00GMT.
The Units set up on Anytime Booking are displayed on the left hand side and the drop down list of each unit / pitch type you have on Pitchup.com are on the right.
You will need to match one Unit with one Pitch Type in order for the systems to successfully sync!
Once you save these settings the system will prompt you to refresh. Go to Tools > Refresh Availability.
3. Now contact Pitchup.com to enable a web hook.
This will switch on the sync.
Syncing Extras on Pitchup.com with
AddOns on Anytime Booking
If you charge for dogs, electricity or any other extra on Pitchup.com, this will transfer as an Add-on cost, providing the Add-ons share the same name.
This is not case sensitive.
3. How Pitchup.com bookings will show in Anytime Booking.
Please Note: Pitchup.com will need to enable a webhook before bookings can start transferring across. Please email Pitchup directly to enable this.
When you go to your Bookings List you’ll notice a Pitchup icon (tent) instead of the ‘online’ and ‘telephone’ icon to help you quickly identify the Pitchup.com booking.
You might want to amend the booking and add a Booking Alias as the original Pitchup.com reference. The booking will automatically display the booking agent as ‘Pitchup.com’ and this fee does not show up on your cash list.
Tracking your Pitchup bookings
For the more techy types, there is also a data log displaying all the Pitchup.com booking information in its raw data format. You can check the log out in Tools > Third Party API’s > Pitchup.com Portal Site.
We have designed a user-friendly format for the log so that you can quickly see the info you need, presented like this: