Go to SETUP > DOCUMENTATION > TERMS & CONDITIONS
Your terms and conditions (and your cancellation policy – it goes in here!) are added in a simple text editor. You can choose to have your Ts & Cs again at the end of their attached documents (invoice/receipt), by adding the token #terms# to the bottom, the system will populate this for you automatically.
Please note: Do not copy and paste Ts & Cs from Microsoft Word – this adds in HTML formatting code behind the scenes and makes the output on PDF look really messy! If your Ts & Cs are saved in a Word document, copy it into Notepad or a simple text editor to remove the formatting before pasting in.