Overview
To manually request a further pricing review (further pricing discretion), follow the below steps:
Where evidence of a personalised (non-advertised) competitor offer is not available to support your request:
Select 'Request Pricing Review' in ANZ Qualify.
A pop-up box will appear on the screen.
Enter the applicable supporting comments/justification.
Select 'Submit' to lodge the request.
The pricing team will review the request and provide an outcome.
Note: An additional email/escalation to your RBM is not required.
Where evidence of a personalised (non-advertised) competitor offer is available to support your request:
Select 'Request Pricing Review' in ANZ Qualify.
A pop-up box will appear on the screen.
Enter the applicable supporting comments/justification.
Select the ‘Upload document’ checkbox.
Proceed to select 'Choose Files' to attach the applicable document(s) (maximum of 2).
File types are limited to PDF, JPG, PNG, Outlook (.msg), TIFF, GIF
Maximum file size (5MB)
Select 'Submit' to lodge the request.
The pricing team will review the request and provide an outcome in ANZ Qualify and via email.
Note: An additional email escalation to your RBM is not required.
