We understand that sometimes purchases don't meet expectations, so we've designed a central return policy with your convenience in mind. Our aim is to ensure your shopping experience is stress-free and enjoyable. To submit a return, please refer to our instructions on initiating a return request. All returns must follow the return procedure to qualify for the proper refund, including getting the part successfully returned to the vendor using the agreed upon process.
Return Policy
Reason for return | Policy | Buyer is subject to | Refund Amount |
Defective order claim
| To submit a claim, customers must attach photos of:
The majority of claims will be accepted within 30 days of delivery. Exceptions may occur. Please reach out to the APF team if you have issues with any defective order returns. | N/A | Total Purchase Price |
Item arrived too late | Customers have 30 days to return item in condition as received (unused, uninstalled, no exposure to fluids, original packaging with accessories and instructions) | N/A | Total Purchase Price |
No longer needed | Customers have 30 days to return item in condition as received (unused, uninstalled, no exposure to fluids, original packaging with accessories and instructions) | 20% restocking fee
Return shipping fee | Total Purchase Price MINUS restocking fee MINUS return shipping fee |
Bought by mistake | Customers have 30 days to return item in condition as received (unused, uninstalled, no exposure to fluids, original packaging with accessories and instructions) | 20% restocking fee
Return shipping fee | Total Purchase Price MINUS restocking fee MINUS return shipping fee |
Better price available | Customers have 30 days to return item in condition as received (unused, uninstalled, no exposure to fluids, original packaging with accessories and instructions) | 20% restocking fee
Return shipping fee | Total Purchase Price MINUS restocking fee MINUS return shipping fee |
Didn't approve purchase | Customers have 30 days to return item in condition as received (unused, uninstalled, no exposure to fluids, original packaging with accessories and instructions) | 20% restocking fee
Return shipping fee | Total Purchase Price MINUS restocking fee MINUS return shipping fee |
Wrong Part Sent | Customers have 30 days to return item in condition as received (unused, uninstalled, no exposure to fluids, original packaging with accessories and instructions)
IF the wrong part was sent due to an APFusion data mapping error - APFusion will cover all relevant fees ONLY if return is completed within the 30 day window | N/A | Total Purchase Price |
Warranty policy
On APFusion, warranties vary by supplier and part type. Please confirm with the supplier or help@apfusion.com for any questions on a specific part's warranty coverage. On APFusion's latest software release, Spark, you can view warranty policies in the product listing search results on the APFusion app.
As of April 2024, approximately 90% of APFusion products qualify for 6-month warranty coverage.