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Virtual Webhooks Polling: Understanding Interval Timing
Virtual Webhooks Polling: Understanding Interval Timing
Updated over a week ago

We monitor the enabled HRIS/CRM/… resources (like Employees, Contacts, ...).

This monitoring occurs at regular intervals, typically every 24 hours, but this frequency can be adjusted based on the pricing plan chosen.

During each interval, the system retrieves all items per resource and tracks if they were changed.

To ensure efficient usage of integration APIs and prevent rate limiting, a pagination approach is employed.

This means that the system fetches items in smaller batches or "pages.”

Each synchronization cycle involves making separate requests for each page of items. The number of items per page is generally set to around 200, although this can vary based on the integration's limitations.

There is a delay of ±1-2 minutes between each page request, to not overload the integrations API and prevent rate limiting.

To learn more about setting up 'virtual webhooks' and configuring webhook subscriptions, we refer to our comprehensive guide: How to subscribe to webhook events?

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