🎯 The Bottom Line
90 days to return • Free return shipping • Full refund or exchange
Not loving your Apollas? We get it - compression socks need to be just right. Here's how to make it right:
🔄 Easy Returns in 3 Steps
Step 1: Start Your Return
Need guidance? Email us at [hello@apollaperformance.com] - we'll help you find a better style first
Or you can also chat live with us live on our website.
Step 2: Pack & Ship
Use any box or envelope (original packaging not required, but can be used)
Print your free return label and attach
Drop off at any UPS location - no waiting in line!
Step 3: Get Your Money Back
Refund processed within 2-3 business days of receiving your return
Money back to your original payment method in 5-7 business days
✨ Exchange for Perfect Fit
Free size or style exchanges! Often one small change makes all the difference.
How it works:
We send you a label to return them, AND your new shipping is on us!
No limit on exchanges until you find your perfect fit
Exchange value:
Equal value = free exchange
Lower value = we refund the difference
Higher value = we'll send you a simple invoice
📋 The Fine Print (Keep It Simple)
What we need:
Socks must be unwashed and unworn
Return within 90 days of delivery
Original receipt helps but isn't required
Manufacturing defects:
Holes, seam issues, or quality problems? We'll replace immediately
Keep the defective pair - no return needed
Special situations:
Retail/Amazon purchases: Follow the store's return policy, we cannot take returns if you did not buy them on apollaperformance.com
Convention/tradeshow purchases: Must return by end of show, but you can always email us if there are issues.
International orders: Contact us for return options
💡 Before You Return - Try This First
Having trouble getting them on? → Watch our How to Wear Video
Don't feel much difference? → Try going 2-3 days without them, then put them back on
Uncomfortable fit? → Email us for style recommendations hello@apollaperformance.com
🤝 We're Here to Help
Questions? Email us at [customercare@apollaperformance.com]
Need sizing help? We respond within 24 hours
Want to chat? Use our website chat feature
Our promise: We'll work with you until you find Apollas that truly help, or we'll process your refund with zero hassle.
Made in USA • Family-owned • Your comfort is our mission