To manage Reviews from your App Radar account, you need to connect it with your Google Play Console account. For video tutorial go over here: https://youtu.be/aOv7rgYPcWY
Note! You have to be Owner of your Google Play Developer account to do this.
11 Steps to Get Quickly Connected
Log into your Google Play Console account with your Google user. Go to "Setup" --> "API access" and click on "Learn how to create service accounts".
In the modal here, go to "Google Could Platform".
Now navigate to "Service Accounts". Make sure you are in the Google Play Android Developer project.
Click on the "+Create service account" and fill in the Service account details, give it the "Editor" permission to this project. Once you click on the "Done" button, you will be redirected to the Service Accounts page.
On the list of Service Accounts, find this new account you created and click on 3-dots for more actions, then select "Manage keys".
On the Keys page click on "Add Key" --> "Create new key" and select JSON key type. Download this file to your computer.
Go back to your Google Play Console Account and API access page. The newly created Service account will be shown here, click on the "Manage Play Console Permissions".
Give this user the following permissions and click "invite user".
View app information and download bulk reports (read-only)
Reply to reviews
Give this user the App permissions to access the apps you want to connect.
Go to the "Review Management" tab on "Connections" page on your App Radar account, and click on the "Add Connection" button. Then select Google Play and click on the "Continue" button.
Paste your Developer Name here (you can copy it from Developer Page in the Console) and upload the .json file which you downloaded from your Google Cloud account.
On the next page, select the apps from your App Store Connect account which you’d like to connect and click on the Done button.
And you're done! Now go to reply to your reviews :)
Step-by-step Guide with Screenshots
Log into your Google Play Console account with your Google user. Go to "Setup" --> "API access" and click on "Learn how to create service accounts".
In the modal here, go to "Google Could Platform".
Now navigate to "Service Accounts". Make sure you are in the Google Play Android Developer project.
Click on the "+Create service account" and fill in the Service account details, give it the "Editor" permission to this project. Once you click on the "Done" button, you will be redirected to the Service Accounts page.
On the list of Service Accounts, find this new account you created and click on 3-dots for more actions, then select "Manage keys".
On the Keys page click on "Add Key" --> "Create new key" and select JSON key type. Download this file to your computer.
Go back to your Google Play Console Account and API access page. The newly created Service account will be shown here, click on the "Manage Play Console Permissions".
Give this user the following permissions and click "invite user": View app information and download bulk reports (read-only); Reply to reviews; Give this user the App permissions to access the apps you want to connect. Then click "Invite user".
Go to the "Review Management" tab on "Connections" page on your App Radar account, and click on the "Add Connection" button.
Then select Google Play and click on the "Continue" button.
Paste your Developer Name here (you can copy it from Developer Page in the Console) and upload the .json file which you downloaded from your Google Cloud account.
On the next page, select the apps from your App Store Connect account which you’d like to connect and click on the Done button.
Video Tutorial & Support
Check out the video below to get started faster. In case of any questions or issues, please reach out to support@appradar.com for additional help.